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7 ways to fix FaceTime audio freezes

 7 ways to fix FaceTime audio freezes

FaceTime is one of the most popular applications for Apple users, and it is a service from Apple that allows them to make video and voice calls with anyone who also uses an iOS or iPadOS device or a Mac computer, or to make voice calls to anyone who uses the Apple Watch. Smart.

7 ways to fix FaceTime audio freezes

The application also supports conference calls on iPhone and iPad, where you can make video calls with up to 32 people at the same time, however sometimes you may face some performance problems, especially when the sound stops working so that others cannot hear you when the call takes place.

Here are 7 ways to fix FaceTime audio stops working issue:

1- Check for compatibility:

If you buy a new iPhone or iPad, or move to a new country or change your ISP, you must first verify whether FaceTime is supported or not, because we often find that the app is not available in some countries or regions or not. It is supported by some internet companies, so you should check it through the official Apple website via this link.

2- Restart the phone:

Once you are sure that the app is supported in your phone or tablet, do not change any settings instead.All you have to do is restart your phone or tablet and then run the app again and make a call to see if the sound problem has been fixed or not.

3- Check the sound on your device:

Often times, we think that solving some major FaceTime problems can be complicated, while the solution is always simple, for example: If you can't hear the other person's voice during a call, you should check the volume on your phone or device. Tablet by pressing the volume up button.

4- Check the microphone on the phone:

If you encounter a problem with audio in the FaceTime application, the problem may be from the phone itself and not the application, and to solve that you must make sure that the sound works normally in other applications, by making a regular call or a call over the Internet through any communication application and knowing whether you are facing the same problem or not.

5- Close other running applications:

When using FaceTime to make a video or audio call, you must ensure that you close other applications that use the phone's microphone or speaker such as: chat, music, or video applications, and then start making your calls using the application.

6- Set date and time:

To use FaceTime on an iPhone or iPad, the time and date must be compatible in the region you live in, and to do so, follow these steps:

  • Open the (Settings) app on the iPhone or iPad.
  • Click on the General option.
  • Click on the Date & time option.
  • Switch the button next to Set automatically to On.

7- Reset network settings:

If the aforementioned solutions did not help in fixing the FaceTime audio stopping issue, you must reset the network settings in your phone or tablet, as this will reset the Wi-Fi network and mobile data settings, and to do so, follow these steps:

  • Open the (Settings) app on the iPhone or iPad.
  • Click on the General option.
  • Click on the option (Reset) Reset.
  • Click on the option (Reset network settings) Reset network settings.
  • Restart the phone or tablet.