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Mercedes recalled 1.3 million cars due to a technical issue

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 Mercedes recalled 1.3 million cars due to a technical issue

Mercedes recalled nearly 1.3 million vehicles from 2016 to 2021 to fix an issue with the eCall communications unit.

Affected vehicles can indicate the wrong location of the emergency services when used in the event of an accident on the road.

One of these incidents was reported in Europe and not yet reported in the United States, according to the chronology of the investigation.

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The National Highway Traffic Safety Administration (NHTSA) says, in its recall notice:
The problem is expected to affect 100 percent of the 1292,258 Mercedes-Benz and AMG vehicles that are subject to the company's recall in the USA.

 The recall covers cars sold from 2016 to 2021, but specific model years for different products vary, so owners should check the NHTSA recall site to see if their vehicle is included.

It includes CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, C Class, CLS-Class and SL- Class, B-Class, GLB-Class, GLC-Class and G-Class, according to the National Highway Traffic Safety Administration.

The automaker said:
She was not aware of any cases of physical damage or personal injury that resulted from the problem, and plans to provide a free software update to be installed over the air or at dealerships, and the draw begins on April 6.


 Mercedes added:
The temporary deterioration of the communication unit power supply caused by an accident may cause the vehicle to be positioned during a potential emergency call incorrectly.


 However, the company indicated that other functions of the automatic and manual emergency calling function remain fully functional.

Reuters reported that in 2019 the German company launched an investigation in Europe into an incident in which the eCall automatic system provided an incorrect location of its vehicle.

The company found other cases in which an incorrect location of the vehicle was presented after a lengthy investigation reviewed the various software packages of the communication unit.
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